Turn every missed call into a text conversation
You can’t answer the phone with both hands on a job. Vectros can. The second a call goes unanswered, it fires a professional text to the caller — opening the conversation before they ever dial the next company on the list.
Most home-service leads don’t leave a voicemail. They hang up and call the next business that shows up — and the job is gone before you even knew the phone rang.
Missed-call text-back closes that gap. When you’re busy, on another line, or it’s after hours, Vectros instantly sends the caller a friendly, branded SMS so the conversation keeps going instead of going cold.
How it works
- 1
A call goes unanswered
You set your phone to forward only missed calls (busy or no-answer) to your Vectros line. Calls you pick up still ring straight through to you as normal — nothing changes there.
- 2
Vectros texts back in seconds
The caller gets a professional text using your business name within seconds — while they’re still deciding who to call. No app for them to download, just a normal text.
- 3
The AI handles the conversation
It answers questions, captures the customer’s name and the job details, and keeps the thread going — remembering the full conversation the whole way through.
- 4
The job gets booked
When the customer is ready, the AI offers real open times and writes the appointment straight into your calendar — or hands off to you when a human touch is needed.
What you get
Reply in seconds, not hours
Speed is everything — the business that responds first usually wins the job. Vectros responds instantly, every time, day or night.
Keep your current number
No new number on your trucks, cards, or Google listing. It works through simple call forwarding on the number you already have.
Works after hours
Nights, weekends, holidays — every missed call still gets an instant reply, so you stop losing the leads that come in when you’re off the clock.
Every conversation is saved
See the full message history for each lead in your portal Conversations inbox, so nothing slips through the cracks.
What’s built in
- Instant SMS reply the moment a call is missed
- Uses your business name and stays on-brand
- Remembers the full back-and-forth, not just one message
- Spam and repeat slot-grabbers are filtered out automatically
- Hands off to you the moment a caller wants a real person
Which plan includes this?
Missed-call text-back is the core of Vectros and is included on every plan. Higher plans (Pro and Enterprise) add live calendar booking, ghost-lead recovery, and automated review requests.
Common questions
Do I need a new phone number?
No. You keep your existing business number exactly as it is. Vectros works through call forwarding — you forward only your missed calls (busy or no answer) to your dedicated AI line. Calls you answer still ring straight through to you. Setup takes about two minutes and the portal walks you through it for your phone or carrier.
How fast does the text go out?
Within seconds of the call being missed — while the caller is still deciding who to contact next. That speed is the whole point: responding first is what wins the job.
What does the text say?
A professional, friendly message using your business name that opens the conversation and invites the caller to share what they need. From there the AI handles the back-and-forth based on the services, pricing approach, and hours you set in the portal.
Will it text spam callers and robocalls?
Every number is screened. If a number behaves like spam — for example trying to grab several back-to-back time slots — the system blocks further scheduling for that contact and flags the thread for review instead of letting it clog your calendar.
Keep exploring
Stop letting missed calls walk away
Every unanswered call is a job going to a competitor. Vectros texts back in seconds and books it for you.